Novotel London Excel Exterior photoNovotel London Excel Exterior photoNovotel London Excel Exterior photo
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From176US$ /night
Check-in
05May2026Select date
Check-out
06May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
-
Next to the Royal Victoria Dock and Bridge
Great
8.2
8.1
/10
4.1
4.0
/5

Location

The Novotel London Excel is the closest hotel to the ExCel Exhibition Centre, just a short walk away. Transport options include two DLR stations and the Elizabeth Line, connecting directly to London City Airport in five minutes. Nearby attractions include the O2 Arena and Canary Wharf, enhancing accessibility for business and leisure travelers.

Rooms

The hotel offers a range of room types including Standard Rooms with Queen or twin beds and spacious Suites with king beds. Each room is equipped for comfort with modern amenities, providing a blend of space and functionality. Accessible Rooms are available, accommodating guests with special requirements.

Business Facilities

Twelve fully-equipped meeting rooms are available, each flooded with natural light for an optimal working environment. The hotel accommodates various event types, ensuring tailored solutions for business guests. On-site parking simplifies logistics for meeting attendees.

Wellness Amenities

The Novotel features a well-equipped gym to maintain fitness routines during stays. A sauna and steam room provide spaces for relaxation after busy days. Guests have the opportunity to unwind in a comprehensive wellness environment.

Dining Options

Upper Deck Restaurant offers a casual dining experience with a range of local and international cuisines. Guests can enjoy meals with beautiful views of Victoria Dock from the restaurant's terrace. A lively bar serves an array of beverages, making it an excellent spot to unwind.

Highlights

Location: Closest hotel to ExCel Exhibition Centre

Rooms: Standard Rooms and spacious Suites

Business: 12 fully-equipped meeting rooms

Wellness: On-site gym, sauna and steam room

Dining: Upper Deck Restaurant with terrace

“Novotel London Excel stands out primarily for its unbeatable proximity to the ExCeL Centre, a boon for business travelers and event attendees. The modern design and spacious rooms offer a comfortable stay, while the Upper Deck Restaurant adds a touch of elegance with its river views. I think its location near the O2 Arena makes it a solid choice for those seeking both convenience and a bit of leisure.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Executive Premium Queen Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room Two Single Beds
2 persons
270 sq. feet 
2 Single beds
Shower
Heating
Standard Queen Room
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
Standard Room 1 Queen size bed convertible sofa
2 persons
270 sq. feet 
1 King-size bed
Shower
Heating
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Novotel London Excel, dining transforms into a delightful experience with vibrant international cuisine served against the stunning backdrop of Victoria Dock. Guests can indulge in casual yet refined meals that cater to both families and discerning diners, making each moment memorable.
Novotel London Excel Restaurant photo
Novotel London Excel Restaurant photo
Novotel London Excel Restaurant photo

UPPER DECK

International fare featuring vegetarian and gluten-free options.
Ambiance
Family friendly with traditional décor and enchanting views of Victoria Dock.
Key Offerings
Enjoy a diverse menu for breakfast, lunch, and dinner, highlighting fresh flavors and comfortable seating. The terrace is perfect for relaxed dining with scenic vistas.
Reservation
Depending on the occasion, reservations are recommended.
Breakfast: 06:00 - 10:00; Dinner: 18:00 - 23:00 (Mon-Fri) and Breakfast: 06:00 - 11:00; Dinner: 18:00 - 23:00 (Sat-Sun).

THE UPPER DECK

International and European dishes with vegetarian, vegan, gluten-free, and dairy-free choices.
Ambiance
Modern family-friendly space with a casual atmosphere, showcasing beautiful views of the Thames.
Key Offerings
Savor a contemporary menu for breakfast, lunch, and dinner, focusing on inclusivity to cater to various dietary preferences. A lovely setting to enjoy meals after a day of exploration.
Reservation
To enhance the dining experience, reservations are encouraged.
Breakfast: 06:00 - 10:00; Dinner: 18:00 - 23:00 (Mon-Fri) and Breakfast: 06:00 - 11:00; Dinner: 18:00 - 23:00 (Sat-Sun).

Location info

7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
Map view
7 Western Gateway Royal Victoria Dock,, London, United Kingdom, E16 1AA
Nearby
Convention Centre
ExCeL London
1900 ft
Bridge
Royal Victoria Dock and Bridge
1400 ft
Restaurants
China Palace
500 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
600 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
600 ft
1 Western Gateway ExCel Centre
Prime Burger ExCel London
2900 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
Fox @ Excel
3400 ft
K Warehouse 2 Western Gateway Excel Centre
Eeshi's Kitchen
1000 ft
Western Gateway Unit G2
Custom House Pub
1900 ft
272-283 Victoria Dock Road
Al Masar
1000 ft
8 Western Gateway
Explore London
Local Highlights Near Novotel London Excel
Top Attractions
Activities
Dining
Entertainment
ExCeL London
7 minutes walking
ExCeL London is a major exhibition center hosting events, conventions, and shows, conveniently located steps from the hotel.
Quantum Cloud
15 minutes walking
Quantum Cloud is a striking sculpture by Antony Gormley, situated in the Royal Victoria Dock, showcasing contemporary art.
The O2
40 minutes walking
The O2 is an iconic music venue offering concerts and events, plus a vibrant mix of dining and entertainment options.
Museum of London Docklands
35 minutes walking
This museum explores London's riverside history, featuring interactive exhibitions and free admission on select days.
Emirates Air Line
10 minutes walking
A cable car ride across the Thames offers stunning views, perfect for thrill-seekers and families alike.
Crossrail Place Roof Garden
35 minutes walking
This tranquil garden features a diverse plant collection and is ideal for relaxation, especially on sunny days.
China Palace
2 minutes walking
China Palace offers authentic Chinese cuisine in a cozy setting, famous for its dim sum and traditional dishes.
Zero Sette Restaurant
3 minutes walking
Zero Sette serves Italian delicacies with a modern twist, featuring a stylish atmosphere and excellent pasta dishes.
The O2 Arena
40 minutes walking
This major arena hosts concerts and sports events; enjoy lively atmospheres with bars and restaurants.
Trinity Buoy Wharf
15 minutes walking
A vibrant arts venue featuring galleries and live music events, ideal for a night out with all-ages music scenes.
Getting around
City Centre
London16 min  ·  6.5 mi
Airports
London City (LCY)6 min  ·  2.4 mi
London Heathrow (LHR)58 min  ·  23.9 mi
Train
Charlton Train Station30 min  ·  1.6 mi
Charlton Railway Station30 min  ·  1.6 mi
Underground
Canning Town17 min  ·  4600 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP21.75 per person per day. 
Pets
Pets are allowed on request.
Languages
English, French, Spanish, Italian, Hungarian, Polish, Russian, Hindi, Lithuanian
Number of floors:
9
Number of rooms:
237

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
Novotel London Excel is often praised for its modern design and convenient location near the Excel London and the Elizabeth Line, making it easy to reach Heathrow. The breakfast is generally considered quite good, with a wide variety of options to start the day. Many appreciate the proximity to attractions like the O2 Arena, accessible via a pleasant walk along the Thames and the cable car, as well as the views of the Docklands. Some guests have mentioned that the air conditioning in some rooms could be more effective during warmer periods.
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Review score
Based on 2159 verified reviews
8.2/10
Great
82%
Recommend
Location
8.9/10
Staff
8.6/10
Breakfast
7.7/10
Paid Wi-Fi
7.8/10
Pros
Amazing location
Comfortable bed
Bright reception area
Cons
Hot rooms
Slow bar staff
Guest reviews
based on 2159 reviews
8.2/10
based on 2982 reviews
4/5
based on 4635 reviews
8.2/10
Steven from United Kingdom
Business traveller
Standard Double Room Two Single Beds
3 nights in November 2025
|
Reviewed:February 13, 2026
6/10

average stay, some issues noted

excel accessbroken air conditioninghygiene concerns
the location suited my needs for excel access, it was a brief walk.
The room was too warm. The air conditioning did not function. i requested a fan, it took two hours to arrive after multiple requests. This was unacceptable. also, i found breakfast disappointing, the orange juice had flies. This raised serious hygiene concerns.
0 Helpful
Oscar from Sweden
Business traveller
Standard Double Room Two Single Beds
3 nights in November 2025
|
Reviewed:January 20, 2026
9/10

Really good service and convenient location!

cute teammodern rooms
I appreciated the cute team. Access to the Elizabeth line was a HUGE bonus. Tanzid and team ensured my stay was extra special. I also found the rooms clean and modern.
0 Helpful
Oscar from Sweden
Business traveller
Standard Double Room Two Single Beds
3 nights in November 2025
|
Reviewed:January 13, 2026
7/10

decent stay with some minor issues

tea machinecoffee machinebig tvcomfortable bedmissing washbasinlimited lightstained carpet
the room had a tea and coffee machine. it also featured a big tv. the bed was very comfortable.
the toilet lacked a wash basin , this made hand washing inconvenient. the room had little natural light , so it felt dark. the carpet had red stains , which detracted from the room's appearance.
0 Helpful
frank from germany
Single
standard queen room
3 nights in November 2025
|
Reviewed:January 05, 2026
9.0/10

excel visit goes smooth

close locationeasy conferenceclean roomcomfortable bed
this place sits close to the dlr. the location worked for me. it's about five minutes to the excel center, so my conference was really easy to get to. the room was clean and i found the bed comfortable.
the gym equipment looks used. some of the treadmills had error messages. the weight machines need some oiling.
Dining
9/10
breakfast provides many options. i noticed a large selection of hot dishes. there were pastries and cereal too. staff kept the area clean and stocked.
Facilities
8/10
the hotel provides free wifi. i was able to easily work from my room. the lobby provides ample seating for casual meetings. a business center has computers and printers.
Rooms
9/10
the standard room had a queen bed. it included a small desk and chair. i appreciate the tea and coffee facilities. housekeeping provided fresh towels daily .
Service
10/10
check-in went quick. staff were available to answer questions. they helped me store my luggage after i checked out. i feel the service was effective and friendly.
0 Helpful
|
Show more
Robin from United Kingdom
Business traveller
Standard Double Room Two Single Beds
3 nights in November 2025
|
Reviewed:December 13, 2025
9/10
food amountglass dividergood standard
The breakfast offered a good amount of food. The room featured a novelty glass divider between the bathroom and the bedroom. The room maintained a good standard of cleanliness.
Some scaling marked the shower area.
0 Helpful
FAQs
About Novotel London Excel
What is the check-in and check-out policy at Novotel London Excel?
Check-in is at 15:00 and check-out is by 12:00.
What is the distance from Novotel London Excel to the ExCeL Exhibition Centre?
The hotel is located just 150 metres from the ExCeL Exhibition Centre.
Is parking available at Novotel London Excel?
Private parking is available on-site for 25 GBP per day.
What dining options are available at Novotel London Excel?
The Upper Deck Restaurant & Bar serves brasserie cuisine with an outdoor terrace overlooking the Royal Victoria Dock.
What are some nearby restaurants to Novotel London Excel?
Nearby restaurants include La Barrique Wine Bar & Restaurant, Tapa Tapa, and Med Grill, all within 0.5 km.
Are there fitness facilities at Novotel London Excel?
The hotel features a modern fitness centre, sauna, and steam room for guests to use.
What room amenities are offered at Novotel London Excel?
Rooms include amenities such as free Wi-Fi, flat-screen TV, minibar, and a laptop safe.
What nearby attractions can guests visit from Novotel London Excel?
Attractions nearby include the O2 Arena and Canary Wharf, both within a short distance.
Is there a bar available at Novotel London Excel?
The hotel has a lounge bar where guests can enjoy a variety of drinks.
How far is London City Airport from Novotel London Excel?
London City Airport is approximately 7 km from the hotel.
What languages are spoken by the staff at Novotel London Excel?
The staff at the hotel can communicate in English and other languages.
Is there Wi-Fi access at Novotel London Excel?
Free Wi-Fi is available throughout the hotel.
What type of hotel is Novotel London Excel?
The hotel is categorized as a business and family-friendly hotel with modern amenities.

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